Because flowers are a perishable product, all sales are final. We do not accept returns once an order has been delivered or picked up.
However, your satisfaction matters to us:
• If your bouquet arrives damaged or not as described, please contact us within 24 hours with a photo so we can make it right.
• In cases of delivery errors or quality concerns, we may issue a replacement bouquet or store credit toward your next order.
Please note:
• Exact flower varieties may vary due to seasonal availability, but we always ensure equal or greater value and beauty.
• We cannot issue refunds for missed deliveries if the recipient is unavailable at the agreed time/location.
✨ Every arrangement is handcrafted with care — we want your experience to feel just as special as your bouquet.
